Fuzzy screen using external monitor on Aspire V5-472

m0ntana
m0ntana Member Posts: 1 New User
edited August 2023 in 2019 Archives
Hi, 

My Aspire V5-472 has developed a weird external monitor issue when using the PC's HDMI port. When I plug in the external monitor, the image is fuzzy and grayed out, with nothing legible being displayed. The only way I can use the external monitor is by setting the display settings to mirror, and not using clamshell mode. This considerably crops the external monitor (a LG 27" IPS model) by making only part of the screen usable. 

I have attached a picture of the issue. I tried updating the Intel graphic card's driver, and it worked at first but then the issue resolved while the driver is still up to date.

Anybody have any ideas how to fix this?

Thanks a lot,
-M

Answers