XC-603 HDMI output has stopped working

FuzzyWuzzy
FuzzyWuzzy Member Posts: 1 New User
edited March 2024 in 2019 Archives
After a Windows Update (many moons ago) the HDMI port on my XC-603 stopped working and now I can only use the VGA port (same update also killed my wi-fi adaptor for a few months till it magically started working again) 

I've grown tired of waiting for something magic to happen in the mysterious depths of the my computer and would like to know how I go about resurrecting the functionality of my HDMI port so that I may once again have the benefit of Dual Monitors

Driver updates seem to be an issue in that Acer haven't updates the Intel HD graphics driver since mid 2015 and Intel say "A customized computer manufacturer driver is installed on your computer. The Intel Driver & Support Assistant is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact your computer manufacturer for the latest driver for your computer."

If anyone has had this problem and managed to fix it I would greatly appreciate your assistance 

Answers

  • Try uninstalling and deleting the intel video driver in the device manager first, and then restart the notebook. Then go to these sites and update the drivers for your notebook:
    www.intel.com
    Also update the other drivers here: https://drp.su/pt-br
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  • billsey
    billsey ACE Posts: 34,972 Trailblazer
    Yeah, usually if you completely uninstall the driver the Intel driver will install. The Intel installer just checks for a manufacturers driver, not for any specific hardware IIRC.
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