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Need to replace a swollen batterySwitch Alpha 12 SA5-271

SunyataSunyata Posts: 2Member New User
edited February 11 in Switch Series
I think the full model number is "Acer Switch Alpha 12 SA5-271". I've had it for 2 years now and it's been great, except now the screen is literally bulging out of the case on the left side. You can see in the picture that there's quite a bit of space there, I'm extremely worried!
I'm assuming the problem is a swollen battery, so I need to know how to find a replacement. Acer support is completely useless, and will only transfer me to some third-party Indian call center I can't even understand, so I don't know what to do. I'm really worried the battery will explode and destroy the entire thing, I'm on disability and cannot afford to replace it!

FAQ & Answers

  • laurent_14laurent_14 Posts: 6,765ACE Pathfinder
    edited February 11
    Hello,
    If you own an SA5-271, here are the part numbers of the original batteries:
    KT.00204.003 | BATTERY.POLY.4870MAH.MAIN
    KT.00204.005 | BATTERY.POLY.4870MAH.MAIN
    You'll find a reseller by googling with the part numbers.
  • SunyataSunyata Posts: 2Member New User
    Thank you! Is there a difference between the two models you posted? I thought there were two variations of this device, the 271 and the 271P. I have the 271, so would it matter which battery model I got?
  • No differences between the two models of battery . The part numbers stated in my previous message are for SA5-271.
  • billseybillsey Posts: 5,677ACE Pathfinder
    The P model just had Windows Professional installed instead of Windows Home.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
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