Drive bay Helios 300

Inzun
Inzun Member Posts: 2 New User
edited November 2023 in 2019 Archives
I've had my Predator Helios 300 for about a week now and i've only noticed that the drive bay is occupied. Is it supposed to be empty when buying it or did I just get scammed? It says on the website that it has 1TB HDD and you can put another one in but mine has 1TB of storage but cant put another one as there is already another one. 

Answers

  • Inzun
    Inzun Member Posts: 2 New User
    or am I just an ***** lol
  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited February 2019
    @Inzun which drive bay are u talking about you have one 128gb m.2 ssd and 1tb hdd split into 2 partitions
    by the way u only have 4gb memory ??? what build is that all buillds should bring 8gb memory minimum and you would have to upgrade to 16gb because 8gb is not enough anymore for gaming anymore (oh i see that model is from Malaysia seems that model its normal to have only 4gb in your country only as far as im aware) so the issue you have now is you have cpu you have gpu but you don't have enough memory not even to run it properly you can't do much with only 4gb not even with 8gb :p so i suggest you upgrade your memory to mayve a 16gb dual channel set (2x 8gb) and bin those 4gb you can upgrade to ddr4 2666mhz and no you cannot put another drive all H300 variants only have 1 m.2 sata/nvme port and 1 sata 2.5" hdd bay that is the max of drives you can get anything else would be external



    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    The picture that OP has posted is straight form Acer's website, so it isn't a scam.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited February 2019
    ven98 said:
    The picture that OP has posted is straight form Acer's website, so it isn't a scam.
    I checked it its from ACER Malaysia its in my post but in my view really poor specs regarding the ram thats why it's £250 cheaper than mine was i can only compare that build to you have a fast car with a 1lt tank lol it wont get u anywhere


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/