Iconia W7 Enabling TPM on Windows 8 says 'Compatible TPM cannot be found'

bcc
bcc Member Posts: 17 New User

Iconia W7 Enabling TPM on Windows 8 says 'Compatible TPM cannot be found'

Cannot find any option in BIOS to enable TPM, have updated to latest BIOS version

Answers

  • wmm
    wmm Member Posts: 63 Troubleshooter
    Which model do you have? I believe that TPM only comes on the Pro models, like the 6821.
  • bcc
    bcc Member Posts: 17 New User

    Thanks, i called Acer, gave them the serial number and model number and they said it has TPM (after asking me what TPM is), than was told I need to pay $75 for software support.

    After digging around I found that there were different models and the we have for work has Windows 8 pro but does not come with TPM.

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    You can still use Bilocker, just in non-TPM mode.

  • bcc
    bcc Member Posts: 17 New User

    Yes i know that, but we have to use TPM, as per my 1st comment.

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