Laptop shuts down as soon as I unplug the power cable Aspire v 15 laptop

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saab
saab Member Posts: 1 New User
edited August 2023 in 2019 Archives
Dear Friends,

I have an Acer Aspire v 15 laptop, and have been using it since last 3 years, since few weeks as soon as I unplug the power cable, it shuts down I have checked with the battery status and its shows as around 80% and charging.

Any thoughts ?

Thanks.

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
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    It is possible that the battery is dead or it is disconnected, which is less likely. You can try resetting the battery, it may help:

    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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