My mouse is not working! Aspire 15

VF
VF Member Posts: 2 New User
edited August 2023 in 2019 Archives
hello! I am not a tech savvy person. The mouse on my Aspire 15 Touch just stopped working. The little arrow goes around but when you click it just makes a sound and does nothing. This happens with the mouse pad, the touch screen and an external mouse.
what should I do?

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good afternoon VF  !

    What exact model of your laptop?
    Did you update the drivers?



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  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Hi @VF,

    Try to reinstall the pointing devices driver in device manager. follow the steps below.
    1. Open the Device Manager by holding down the Windows Key and pressing the X Key on your keyboard. ...
    2. Once the Device Manager is opened it will populate a list of devices installed on your system. ...
    3. Once the arrow has been expanded, right-click on the specific driver that you want to reinstall and then choose Uninstall. Restart the computer.

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  • VF
    VF Member Posts: 2 New User
    Thank you very much! I ended up bringing it to a Staples. It works now. Thanks