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How to scan Predator Helios 500 hardware for errors?

predatorofmanpredatorofman Posts: 54Member Enthusiast
Hi all!

I would please you to tell me how to scan the Predator Helios 500 hardware (CPU,GPU, mobo etc.) for ?
Also please tell me how to activate the HD WEBCAM,I have installed the latest driver but the webcam doesn't work.
Please help me.

Thans in advance.

FAQ & Answers

  • xapimxapim Posts: 1,160Member High-End Contributor
    edited February 5
    @predatorofman check on windows privacy settings if the webcam is enabled or not (i don't use min so i disabled it) but for ex i installed acer crystal eye webcam software just to check if its working fine and don't expect too much from the webcam as they are all the same in all models its a 1.3mp as far as i can recall if you want/need more quality you will have to buy an external one i recommend logitech  you can get the webcam software from google (or just use skype or teamviewer just to check it) crystal eye was the software that acer used to provide in older laptops as now its all managed by windows there is no webcam software from acer or any other pre-installed to check your hardware temps usage etc use hwmonitor and for hardware model number, brand etc hwinfo


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join/follow the H300 fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https//www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • predatorofmanpredatorofman Posts: 54Member Enthusiast
    xapim said:
    Check on windows privacy settings if the webcam is enabled for ex i installed acer cristal eye webcam software to check if its working fine you can get it from google it was the software that acer used to provide in older laptops as now its all managed by windows there is no webcam software from acer to check your hardware temps usage etc use hwmonitor and for hardware modle brand etc hwinfo
    Thank you for replying!

    I am asking for software which scans the hardware health ,errors etc.
  • xapimxapim Posts: 1,160Member High-End Contributor
    You can only check hdd/sdd health as far as i'm aware you don't have any software available to the public to scan for mobo gpu/cpu faults only technicians/engineers should have access to those if they exist they perform the same as autodata does for mechanics to pinpoint faults just setting an example as anyone can get a full working autodata the issue and the most expensive its the plugs/adapters for each car brand :) but hey u can have a go through here https://www.makeuseof.com/tag/13-windows-diagnostics-tools-check-pcs-health/ it wont help too much some i already mentioned but as i said this is what is available to the average user




    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join/follow the H300 fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https//www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • XdxDXdxD Posts: 201Member Mr. Fixit
    You can scan HDD, SSD, and battery using Acer Care Center.
    Trying to do my best here - Your happy Predator owner =)!
  • xapimxapim Posts: 1,160Member High-End Contributor
    yup u can but that does exactly what windows center does it tells you nothing major it wont tell you if you have any faults or if anything is about to fail as i said above such real time diagnostic software its just available to repair shops and technicians/engineers as far as i had seen and to check hdd's health (not ssds) u have spinrite and hddregenerator and loads of tools available but to tell u if the mobo/cpu/gpu are failing or about to fail there is nothing availablethat coulr really tell you unless you suffer the faults when it fails


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join/follow the H300 fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https//www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


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