Does Anyone Have Any Other Suggestions(Aspire E5-511P.)

LalahMarie
LalahMarie Member Posts: 3 New User
edited August 2023 in 2019 Archives
I’m Having Trouble with My Aspire E5-511P... When I Power the Device On the Start Up Screen PopsUp then Everything Goes Blank Except at the Bottom of the Page in the Middle, Where It’s These Little White Dots Rotating In a Circle as If There Loading . I’ve Tried Powering Off the Device, Holding Down the Reset Button and Powering It Back On but Nothing Happened , Does Anyone Have Any Other Ideas or Suggestions?

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Can you post a photo of the screen? From what you describe I suspect there is an issue with the RAM.

    Can you post your device's specs?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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