How to solve this ACER NITRO 5 Ryzen 5 issue?

RitishSehgal
RitishSehgal Member Posts: 3 New User
edited November 2023 in 2019 Archives
I have a ACER NITRO 5 ANS515-42 laptop Ryzen 5 2500U with VEga 8 and rx560 gpu 
When I switch my graphics from integrated to dedicated and I run Tencent Gaming Buddy ( Emulator for PUBG Mobile ) then it shows black screen when I keep minimizing and maximizing fullscreen.
Also it shows  FPS drop and game gets stuck when throwing grenades. Also the ping goes very high always. But when I switch to integrated graphics game runs without any glitch but it lags due to its low perfomance. I always plugged in my laptop , run my nitrosense at max speed tried every possible setting and drivers but still its unsolved

Answers

  • JackE
    JackE ACE Posts: 44,470 Trailblazer
    >>>When I switch my graphics from integrated to dedicated >>>

    Let game detect and chose adapter automatically. Battery must also be near 100% charged before starting heavy gaming load. If stil no joy, change power plan from high performance to balanced. Jack E/NJ


    Jack E/NJ

  • RitishSehgal
    RitishSehgal Member Posts: 3 New User
    JackE said:
    >>>When I switch my graphics from integrated to dedicated >>>

    Let game detect and chose adapter automatically. Battery must also be near 100% charged before starting heavy gaming load. If stil no joy, change power plan from high performance to balanced. Jack E/NJ


    Thanks mate but even doing this doesn't solve the issue. 
  • JackE
    JackE ACE Posts: 44,470 Trailblazer
    >>>it shows black screen when I keep minimizing and maximizing fullscreen.>>>

    What happens toggling back and forth between partial & full? Jack E/NJ

    Jack E/NJ

  • RitishSehgal
    RitishSehgal Member Posts: 3 New User
    JackE said:
    >>>it shows black screen when I keep minimizing and maximizing fullscreen.>>>

    What happens toggling back and forth between partial & full? Jack E/NJ
    When I toggle back and forth between partial and full screen then game gets stuck in top left corner and becomes totally black.  Then I have no option left,  I have to close the game. But if I switch to integrated graphics(Vega8) problem is solved but game lags so much. Then why did Acer added Rx560 gpu if there are so much bugs in it.  We can't even use it to its full potential. 
  • JackE
    JackE ACE Posts: 44,470 Trailblazer
    Do other games exhibit this behavior? Jack E/NJ

    Jack E/NJ