Helios 300 power issues from day 1
I am a soldier currently displaced in Kuwait. The gaming laptop I brought with me had issues with facebook video chatting... so I decided to buy a new one. Bought a Helios 300, waited 2 weeks or so, it finally arrives and I go through the rigors of booting a new PC.
A few hours later, a hear a pop (kicks the breaker to my room) and my laptop stops charging... awesome... try a few things, nothing works. Grab the AC cord to go test on someone elses computer (about 4 of us bought Helios 300 at same time), as I grabbed the cable I hear rattling... whatever "popped" there is a huge chunk of solder bouncing around inside now.
So, not wanting to deal with trying to go through warranty steps since I am out of country, with no cell number, etc... I deside to buy one online. Can't find one on Amazon from Acer so I buy one that has same specs and states is replacement for Helios 300. Cable comes on... charges laptop fine... till the first timw I try to play a video game.
Youtube fine, Netflix fine, Gaming... won't charge. The second I load up Divinity, the laptop stops charging, screen dims... before long I am getting 15min warning, over and over and over as it tries to charge, then fails, kicking me out of game every time.
I thought I boughy a gaming computer... does everything fine but gaming. Have never had so many problems from a computer. Any thoughts?
