CPU fan making weird noise, where to get a new one?

laisvisr
laisvisr Member Posts: 2 New User
edited November 2023 in 2019 Archives
Hi, I have a Acer Predator Helios 300 PH317-51 and I'm pretty sure my CPU fan is dying. Any help getting a new one?

Best Answer

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    This is the part number of the fan(plastic):23.Q2CN2.001
    Part number for fan(metal): 23.Q2CN2.002
    Both fans are the same, except the only difference is that one is metal and the other one is plastic.

    If the device still has warranty you can contact Acer and send the device for in warranty service.


    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    This is the part number of the fan(plastic):23.Q2CN2.001
    Part number for fan(metal): 23.Q2CN2.002
    Both fans are the same, except the only difference is that one is metal and the other one is plastic.

    If the device still has warranty you can contact Acer and send the device for in warranty service.


    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • laisvisr
    laisvisr Member Posts: 2 New User
    ven98 said:
    This is the part number of the fan(plastic):23.Q2CN2.001
    Part number for fan(metal): 23.Q2CN2.002
    Both fans are the same, except the only difference is that one is metal and the other one is plastic.

    If the device still has warranty you can contact Acer and send the device for in warranty service.


    Thanks, any recommendations where to buy them online?
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    You may find it in ebay, amazon and if you can't find it there, then you can order it from Acer.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!