Acer E5-576G-5762-US repair options

octo0
octo0 Member Posts: 1 New User
edited August 2023 in 2019 Archives
Hello, I'd like some insight about the possible cost of repair for this laptop in the states, assuming the CPU is dead, and the motherboard needs to be replaced.

I'm currently in China, so the cost to ship to the acer repair center is $250. My warranty will expire in one week. China does not have this part required to repair.

If I hold on to it, does anybody have an idea the cost to repair independently, out of warranty? I'm guessing it'll be about the same, or more.


Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Do you live in China or you are just there on vacation? Why do they ask you to pay 250$ shipping? 

    If the issue is in the motherboard it will lost likely cost you more than purchasing a new device including the shipping. The CPU and GPU are integrated in the motherboard, which means with the new motherboard come new CPU and GPU.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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