Product Registration Acer Nitro 5

I have purchased a Acer Nitro 5 Laptop from Amazon.in and I am trying to register product and its showing Invalid serial number.

Issue Description :- When I switch on my acer nitro laptop (on 27.Jan.2019) a popup (Product registration) was opened and it was closed accidently and when I opened the "Acer Product Registration" window in laptop then it was showing as "Thank you to register your product the details has been sent to your email id. Please open acer.com" but i have not filled anything in product registration window.

And when I contact customer care the executive sent me another link "http://apn.acer.co.in/Rpt/EndCustomerRegistrationNew.aspx"
Here also its displaying as :Invalid Serial Number

Please help.
Please contact me via Email

Accepted answers

All comments

ven98

About 'invalid serial number', this shouldn't appear. I suggest you to contact Acer support and they will sort this out for you. You should have a picture taken of the proof of purchase.

This forum isn't a place that you can chat with Acer. You have to either call them, email them or connect to live chat.

Manny-Acer_Retired

Hi sandrocottus83,

Sorry to hear this. Can you please send me the screenshot of the error message and your serial number via PM (Private Message)?

Thanks,
Acer-Manny

Redfan

Just call them to register, that’s what I did.

Paula1212

I am experiencing the same thing now. I have tried to register twice and I haven't received any email or call notifying me that my Nitro 5 has been registered.
The warranty.com also says that the serial number is not valid.
May I know if yours have been fixed and what did you do to fix it? By the way, I bought this product in Philippines and used warranty.acer.com.ph to register.

Please help me, thank you so much.

Coqui13

like Redfan said, contact support for assistance or PM the moderator like he ask in the comment above

DAGLUKKA

ITS EASY....TO DO....FOLLOW THE....INSTRUCTIONS CLOSELY....AND CAREFULLY....AND EVERYTHING....WILL BE....GOOD FOR YOU....AND ETC

SAC09PRSHAR

i am also facing the same problem regarding registration of my acer nitro -5, as the message shows that the product is already being registered...what should i do.
how can i contact the acer on mail..

Manny-Acer_Retired

Hi SAC09PRSHAR,

Sorry to hear this.

Can you please send me the screenshot of the error message and your serial number via PM (Private Message)?

Thanks,
Acer-Manny

Quick Links

Top Members

Weekly

Puraw 325

Jack22 175

RenanVilela 95

Diya1811 90

GAMING6698 75

Swift Series Intel^® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel^® Evo™