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finger print in travelmate 5760

Hi i have travelmate 5760
Please help me,don't work finger print i have windows 10 and download driver and bio protection
I open program error say:unable to detect finger print device

I waiting for your answer, thanks

FAQ & Answers

  • SharanjiSharanji Posts: 4,040ACE Pathfinder
    edited January 26
    Ali201 
    Please try to download and install this fingerprint driver in compatibility mode: Download
    Also, try the steps mentioned in the below weblink to configure finger print.
    https://us.answers.acer.com/app/answers/detail/a_id/46811
    If you have already configured, Sign in with Password, Open Account Management, Remove Fingerprint, Remove PIN
    Add Fingerprints, Add PIN
    You have to remove all Windows Hello options in order to fix it.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
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