Predator Sense using too much memory (tried different versions)

Hi there, I've got the Predator Helios 500 running Predator Sense V3_3.00.3004 after switching from V3.00.3005

Both versions have a process, PSAdminAgent, that uses up all my RAM. I've got 16gb of RAM but i usually kill PSAdminAgent once its used 5gb.

I've seen other threads and tried their solutions but no luck. Anyone have a working solution?

The only thing I use Predator Sense for is changing the hotkeys' lights to black (i've switched off other keyboard lights with FN + F9) because i don't want any keyboard lights on. FN + F9 doesn't switch off hotkey lights hence me using black light setting which is the same.

If i remove Predator Sense the RAM leak goes away (obviously) but then the hotkey lights switch back on

So either i need a Predator Sense RAM leak solution or a way to switch off hotkey lights that doesn't involve Predator Sense... Any thoughts?

Many thanks.

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JackE

Check Control Panel programs. Uninstall all instances of Sense that you find. Download and try the earlier v3.00.3002 by expanding the ALL drivers button for the ph517-51 model on the ACER driver download page. https://www.acer.com/ac/en/US/content/support-product/7604?b=1 Jack E/NJ

xapim

That is weird my PS only uses about 114mb and Pssvc uses about 313mb

Uel_M

JackE said:

Check Control Panel programs. Uninstall all instances of Sense that you find. Download and try the earlier v3.00.3002 by expanding the ALL drivers button for the ph517-51 model on the ACER driver download page. https://www.acer.com/ac/en/US/content/support-product/7604?b=1 Jack E/NJ

Thanks JackE. I tried what you said and used the other PS version. Unfortunately after a day its up at 2GB and climbing.

Image: https://us.v-cdn.net/6029997/uploads/editor/5l/0f75d72fmfyp.png

bdumaguina

I would just like to add that rolling back to v3.00.3002 did it for me? I think. I also experienced the same problem. I still see three instances of the service running (PSAdminAgent, PredatorSense, PSSvc) although definitely lower CPU and Memory usage - PSAdminAgent is still using around 5GB of RAM when loaded in the foreground. Is this normal? When I closed down Predator Sense app, the RAM usage rose to around 10GB, that can't be good right? Is this a known bug? Is there even an older version to test?

system specs

Predator Sense app opened

Image: https://us.v-cdn.net/6029997/uploads/editor/u0/s0se376jg1ba.png

Predator Sense app closed

JackE

Try uninstalling, not just disabling, any non-Microsoft antimalware such as Avast, McAfee, Norton's, AVG, etc. MS Defender & MS malware removal tool and possibly occasional use of a standalone scanner like Stinger is all most folks need nowadays. Jack E/NJ

Uel_M

JackE said:

Try uninstalling, not just disabling, any non-Microsoft antimalware such as Avast, McAfee, Norton's, AVG, etc. MS Defender & MS malware removal tool and possibly occasional use of a standalone scanner like Stinger is all most folks need nowadays. Jack E/NJ

Thanks for trying to help Jack, really appreciate it.

I'm sure though that most folks that have Predator Sense installed + various antivirus/antimalware (I've got Kaspersky) don't have RAM leaking issues so I'm just rather going to uninstall Predator Sense and hope an update comes out or a Windows update solves it.

JackE

OK. Perhaps some one else viewing this thread with similar issues might give it a try. The only other fix I can think of that sometimes works for out-of-control memory usage by certain apps and services is to disable File Explorer thumbnails and large icons. Jack E/NJ

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