REGARDING ACER SWIFT 3 RYZEN 5 BIOMETRICS AND UPDATES INSTALLATION

manohar3686
manohar3686 Member Posts: 2 New User
first is that fingerprint sensor is not working and second thing is with activation.I have registered biometrics but its not accepting while signing in.
secondly after i installed the updates my windows activation is gone literally like its showing blank page in activation tab in settings.Can anyone suggest whats wrong ?

Best Answer

Answers

  • JackE
    JackE ACE Posts: 45,176 Trailblazer
    (1) What is your full ACER model number?
    (2) Did the fingerprint sensor suddenly stop working for no apparent reason?
    (3) What updates did you install? Why did you install them?

    Jack E/NJ

    Jack E/NJ

  • manohar3686
    manohar3686 Member Posts: 2 New User
    acer swift SF315-41
    THE FINGER PRINT ACTUALLY WORKED FOR ONCE LATER IT STOPPED RECOGNIZING.
    WINDOWS SECURITY UPDATES AND UPDATE FOR WINDOWS 1O.
    DON'T KNOW WHAT HAPPENED BUT IT SEEMS TO WORKING FINE NOW.
  • JackE
    JackE ACE Posts: 45,176 Trailblazer
    Answer ✓
    Probably another Win10update.   :) Jack E/NJ

    Jack E/NJ

  • kumarratnesh67
    kumarratnesh67 Member Posts: 1 New User
    My Acer swift3 finger print sensor only works for 1 time after restart. Thing is i only restart laptop once in week or so. it is so frustrating. Can some help on the matter 
  • JackE
    JackE ACE Posts: 45,176 Trailblazer

    This thread is almost 3 years old. Please post your own new thread by clicking on the ask a question button.

    Jack E/NJ

  • Easwar
    Easwar Member Posts: 6,727 Guru

    # Try to update the fingerprint driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option fingerprint driver.
    4. Under the title fingerprint driver.

    5. Right click on that option ----> Update all driver under the title fingerprint driver​.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​