Acer predator Helios 300 PH315-51/PH315-51V7 charging port indicater lights

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Shriam
Shriam Member Posts: 1 New User
edited November 2023 in 2019 Archives
After shut down , a blue light is still lighting..... Near charging port.......if I fix charger it becomes purple color....pls help me to fix this problem.....
BEFORE SHUT DOWN AFTER SHUT DOWN

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  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited January 2019
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    You shouldn't have any lights on after shutdown do you have any usb devices connected which may use power after shutdown as the usb ports are active to charger etc.. if you don't disable it on quickaccess or bios and are you shutting down or hibernate/sleep (windows might not hibernate/sleep properly) disable windows fast startup (boot) also perform a battery power drain disconnect AC press battery pinhole for 30s let it sit for 10/20 mnts boot into bios and reset setup defaults


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/