My Nitro 5 & Windows 10

Jaysan
Jaysan Member Posts: 3 New User
edited August 2023 in 2019 Archives
My Nitro won't install the last comprehensive windows 10 update (Nov, 2018). I have tried several times to manually update, but I get an error. Is there a patch I need or do I need to reinstall Windows?

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    The windows 1809 october update, which was released on november is famous for having a lot of bugs. Maybe the update is still blocked for some devices. What error do you get?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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