predator sense showing wrong temperature helios 300

first thing my predator helios 300 is overheating and reaching temp to 96-98 in five min when i play gta 5 so i reached to acer sevice center and they do nothing but repaste but still my temp going to 98 and instead of helping me they are saying 98 degree is normal temp and after 4 days i don't know how without using any game or software predator sense showing me 96 and my laptop is not heating but still it's showing 96 i think this laptop is **** ;1- it is heating 98 in 5 min while playing games and now new problem born ;2- predator sense showing wrong temp and i also not getting help from acer service center and they are not replacing my laptop this laptop is totaly **** like it's service center can anyone help me what should i do for that

Accepted answers

xapim

revrock said:

xapim said:

@revrock the max temp that PS shows its not real its the max spikes you had in game it can spike for a few seconds as PS records that so again it's not the real temp just use riva osd to show you real temps in game

I'm using Msi afterbruner them temp goes while playing GTA 5 are 87-90 buy mostly it's 85 is that gud or should go through hotel hero YouTube videos

Go through his videos and optimize/undervolt as best as you can those are a bit high temps to me (not high high) if after that you are still having the same results consider a repaste

All comments

Jack22

@revrock
Predator and Nitro products are engineered to withstand higher operating temperatures than traditional notebooks. These systems include features that help with cooling and heat dispersion. The CPU and GPU are designed to handle temperature spikes in excess of 98 degrees Celsius without causing damage to the components. It is common for PC temperatures to spike temporarily during heavy gaming or graphic usage. If the system encounters excessive temperatures that could damage the hardware, it will automatically shut down to protect the components from becoming damaged.

Click on 'Yes' if the comment answers your question!

revrock

But my friends using same model laptop Helios 300 and there temp never goes above 85 and my temp is going 98 in 5 min of playing and my 2nd problem is when I'm not playing any games or using any software but still my predator sense are showing 96 and my laptop is not even heating up! P.S my laptop is only heating 98 -99 when I play game

Jack22

@revrock
Please check the below thread, you might get something to fix the issue
https://community.acer.com/en/discussion/535036/frequent-questions-and-answers-information-guide-update-it-on-1-19-2018/p1

Click on 'Yes' if the comment answers your question!

xapim

revrock said:

But my friends using same model laptop Helios 300 and there temp never goes above 85 and my temp is going 98 in 5 min of playing and my 2nd problem is when I'm not playing any games or using any software but still my predator sense are showing 96 and my laptop is not even heating up! P.S my laptop is only heating 98 -99 when I play game

Have u had your windows optimized and have u considered undervolting if none of those would improve you temps i would suggest a repaste

revrock

xapim said:

revrock said:

But my friends using same model laptop Helios 300 and there temp never goes above 85 and my temp is going 98 in 5 min of playing and my 2nd problem is when I'm not playing any games or using any software but still my predator sense are showing 96 and my laptop is not even heating up! P.S my laptop is only heating 98 -99 when I play game

Have u had your windows optimized and have u considered undervolting if none of those would improve you temps i would suggest a repaste

As I told they repasted the thermal paste but it is still not working and I also done the undervolting and temp is going 89 to 92 after undervolting

revrock

Jack22 said:

@revrock
Please check the below thread, you might get something to fix the issue
https://community.acer.com/en/discussion/535036/frequent-questions-and-answers-information-guide-update-it-on-1-19-2018/p1

Click on 'Yes' if the comment answers your question!

But there is no solution for my 2nd problem I think it is a bug or something bcoz I'm not using any game or software but still it's showing temp 90 and my laptop is not heating but fans are running very loud I also reinstall turbo boost and predator sense !P.S my laptop is only heating 98 while playing games

xapim

Use coretemp (cpu) and msi afterburner (gpu) to check your temps or hwmonitor

revrock

xapim said:

Use coretemp (cpu) and msi afterburner (gpu) to check your temps or hwmonitor

revrock

xapim said:

Use coretemp (cpu) and msi afterburner (gpu) to check your temps or hwmonitor

See the photo which I attached pls

revrock

While playing gta 5 predator Sense showing max temp 98 and in msi afterbruner max tem is 69 i'm totaly confused is my laptop is overheating or its a bug

Image: https://us.v-cdn.net/6029997/uploads/editor/zl/kzn6gphahw7v.jpg

sri369

Try following the links in my signature and see if that helps. Below is the screenshot of my CPU and GPU temps under low usage (like browsing and replying on this forum now). Also, leave the system idle for 15 minutes with the parameters I showed in the below screenshot + CPU usage too and post it please.

Image: https://us.v-cdn.net/6029997/uploads/editor/zp/95b5rnu7sdky.png

xapim

@revrock the max temp that PS shows its not real its the max spikes you had in game it can spike for a few seconds as PS records that so again it's not the real temp just use riva osd to show you real temps in game

revrock

xapim said:

@revrock the max temp that PS shows its not real its the max spikes you had in game it can spike for a few seconds as PS records that so again it's not the real temp just use riva osd to show you real temps in game

I'm using Msi afterbruner them temp goes while playing GTA 5 are 87-90 buy mostly it's 85 is that gud or should go through hotel hero YouTube videos

xapim

revrock said:

xapim said:

@revrock the max temp that PS shows its not real its the max spikes you had in game it can spike for a few seconds as PS records that so again it's not the real temp just use riva osd to show you real temps in game

I'm using Msi afterbruner them temp goes while playing GTA 5 are 87-90 buy mostly it's 85 is that gud or should go through hotel hero YouTube videos

Go through his videos and optimize/undervolt as best as you can those are a bit high temps to me (not high high) if after that you are still having the same results consider a repaste

revrock

xapim said:

revrock said:

xapim said:

@revrock the max temp that PS shows its not real its the max spikes you had in game it can spike for a few seconds as PS records that so again it's not the real temp just use riva osd to show you real temps in game

I'm using Msi afterbruner them temp goes while playing GTA 5 are 87-90 buy mostly it's 85 is that gud or should go through hotel hero YouTube videos

Go through his videos and optimize/undervolt as best as you can those are a bit high temps to me (not high high) if after that you are still having the same results consider a repaste

Thanks 😀

xapim

revrock said:

xapim said:

revrock said:

xapim said:

@revrock the max temp that PS shows its not real its the max spikes you had in game it can spike for a few seconds as PS records that so again it's not the real temp just use riva osd to show you real temps in game

I'm using Msi afterbruner them temp goes while playing GTA 5 are 87-90 buy mostly it's 85 is that gud or should go through hotel hero YouTube videos

Go through his videos and optimize/undervolt as best as you can those are a bit high temps to me (not high high) if after that you are still having the same results consider a repaste

Thanks 😀

You re welcome

Aeislin

so idk if you have it fixed or not but whenever i got mine in it would power limit throttle because they sent me a super overclocked one and it would use to much power im assuming and it would get really hot but i solved the problem by using throttle stop. u have to intall fivr to throttle stop and go to the cores and then you have to turn all them down at least like 4 numbers i put mine all at 35 and my cpu is now clocked at 3.2 ghz and doesnt go passed that and the temps are a lot cooler. Idk what model you have it could be different for your cpu but you should definitely try it.

xapim

@Aeislin you don't got anything over clocked what you got was everything stock which it thermal throttles if not optimized properly /undervolted and in some extreme cases would also need repasting with kryonaut or similar in order to lower the temps to avoid throttling in some rare cases might also power throttle depending on the silicone lottery 😊

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