A515- 41G Laptop no longer tunrning on. Repaired under warranty a few months back. Help?!

Angiehumphrys
Angiehumphrys Member Posts: 1 New User
edited August 2023 in 2019 Archives
has anyone had this issue and will Acer fix it for me as it was not repaired correctly the first time! 

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    They will fix it without charging you anything if you still have warranty left.

    Before that try a simple power reset to see if that will help.

    https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!