Aspire E5-575-33BM and Apacer AS2280P2 ssd issue

Hi!
I installed a ssd drive Apacer AS2280P2 to the empty M2 slot in my Aspire E5-575-33BM notebook and transfer system Windows 10 to it.
Then I've got a permanent Windows 10 BSOD error "Critical process died" and "No bootable device" after reboot.
When I entered BIOS after BSOD, system can't recognize the SSD. Only HDD and DVD are visible.
After power off/on, SSD drive is visible again and system works correctly until next BSOD happends.
Timing between BSOD's can vary in wide range - it can happend very soon, or notebook can work without any issue for hours.
BIOS and all drivers are updated to the latest versions.
Can anyone have ideas about it? What should I try to fix it?

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Commodore_1995#

Have you tried updating the ssd firmware? https://consumer.apacer.com/eng/upload/download/20180209174520_banner_.zip
https://consumer.apacer.com/eng/upload/download/20170413135943_banner_.zip

Laureat

This firmware is for up to 128Gb ssd drives. I have a 240Gb drive, so I don't provide the update. Do you think it is good idea to do this?

Commodore_1995#

Does the program show any firmware updates?

Laureat

No, the utility shows only product information, speed test and disk erasing. The firmware update option is active, but there is no possibility to upload any file here. Screenshot attached

Image: https://us.v-cdn.net/6029997/uploads/editor/nt/v8wslk86me7x.png

Commodore_1995#

Convert the ssd for gpt in the cmd with administrador:
Diskpart
List disk
Sel disk x (x is the number of ssd)
Clean (clear all)
Convert gpt
Create partition primary
format fs=ntfs quick
assign

Commodore_1995#

Have you cloned ssd or used an iso from microsoft?

Laureat

The disk is already GPT converted. I cloned the system to ssd. I have some problems then, cause windows always tries to boot from HDD instead of SSD, but when I formatted the HDD everything become ok.

Commodore_1995#

Have you tried disconnecting the hd to see if the problem remains? What is the bios version?Have you tried disconnecting the hd to see if the problem remains? What is the bios version?

Laureat

Bios is the latest available on acer.com (1.47). I tried to re-insert ssd, but didn't try to do smth with hdd. Thanks, I'll try to see how it impact at the issue.

Laureat

No, removing the HDD didn't help. The same problem occur in the same way

Commodore_1995#

When you disconnect ssd, does bsod still occur? If so, then I suggest you try changing ssd for another!

Commodore_1995#

However I suggest you try to do an install using an iso from Microsoft, to see if the problem remains:

instalar windows 10 inglês.pdf

Laureat

I don't think that problem is linked with Windows. Cause when BSOD occur, then ssd didn't recognized in BIOS. I think that it can be the ssd defect, compatibility problem or motherboard issue. Too much variants ))

Commodore_1995#

What is the version bios installed?

Laureat

1.47 the latest available on acer.com

Commodore_1995#

Have you tried a new installation of windows?

Laureat

I've tried to make a fresh start and complete windows reset. It didn't help

Commodore_1995#

I'm thinking there's some problem with ssd! Do you have how to test ssd on another computer?

Laureat

I'll try to find the way to test in other laptop. I'm thinking it can be some kind of incompatibility. Cause due to specifications, there should be sata3 ssd. My ssd is pcie x2 (here I find topic about possibility of usage pcie ssd if motherboard allows it). Mb that's the problem.

Commodore_1995#

The ideal is to actually test on another computer so that it can be checked whether or not ssd has problems. This notebook model, according to some sites, is compatible with nvme! However, if a problem is identified in ssd, I suggest you swap for a sata 3!

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