Graphic related software bugging in my nitro

delhitrucker
delhitrucker Member Posts: 3 New User
edited November 2023 in 2019 Archives
Hello guys. I have recently purchased Ryzen 5 nitro and when I launch maya or photoshop, the software opens up fine but then shows up these horizontal lines on the screen. Please help.

Answers

  • JackE
    JackE ACE Posts: 44,478 Trailblazer
    Got your Control Panel power plan set to high performance mode, laptop plugged in and battery near 100% charged? Jack E/NJ

    Jack E/NJ

  • delhitrucker
    delhitrucker Member Posts: 3 New User
    edited January 2019
    Yes it is on high performance mode, power plugged in and 100% charged. I don't know what is causing these horizontal lines. What should I search on Internet, have you seen error screen like this before?
  • JackE
    JackE ACE Posts: 44,478 Trailblazer
    Only on external displays that I'm aware of. Have you tried to experiment with Windows and AMD display adapter settings? Particularly resolutions and refresh rates. Jack E/NJ

    Jack E/NJ