Why are AMD Radeon drivers outdated?

Lemi
Lemi Member Posts: 9

Tinkerer

edited November 2023 in 2019 Archives
Acer product support: version 17.12.
AMD Radeon real version 19.1.1

Answers

  • Lemi
    Lemi Member Posts: 9

    Tinkerer

    My apologies for so little info.
    I am using Predator Helios 500 AMD Ryzen with Vega 56
    I suppose our Vega is limited in comparison with a classical desktop Vega, therefor we can't use official drivers from AMD but yours from your Acer product support. And it bothers me to see outdated drivers. Can You please atleast announce the date of the next drivers
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    AMD requires OEMs to update their drivers at least twice an year and it depends on the OEM when it will be and whether it will be more than twice.

    Have you tried installing the AMD driver from their website?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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  • Lemi
    Lemi Member Posts: 9

    Tinkerer

    Yes I did.
    That's why  insist on Acer service product because im getting 2K better score on 3DMark then with official AMD update.