laptop keyboad auto typing acer e5-576g-816p

nethshan
nethshan Member Posts: 4 New User
edited August 2023 in 2019 Archives
hi!

i have acer e5-576g-816p laptop. suddenly it auto typing some keys. sometimes it delete all desktop folders. how can i fixed this?

Answers

  • JackE
    JackE ACE Posts: 44,845 Trailblazer
    Open Device Manager. Click keyboard folder. Uninstall keyboard driver. Then exit and reboot machine to allow Windows to auto re-install driver. Jack E/NJ

    Jack E/NJ

  • nethshan
    nethshan Member Posts: 4 New User
    JackE said:
    Open Device Manager. Click keyboard folder. Uninstall keyboard driver. Then exit and reboot machine to allow Windows to auto re-install driver. Jack E/NJ
    its not work. still same problem happening :(
  • JackE
    JackE ACE Posts: 44,845 Trailblazer
    Your KB ribbon connector probably has come loose from the mainboard or is dirty. It needs to be re-seated a few times to clean and secure it to the mainboard. Remove 3 screws from the HDD/RAM door and remove to access the KB connector as shown below. Use tape if necessary to secure the ribbon to the connector. Jack E/NJ


    Jack E/NJ