Black screen and fan speeds up when leaving the computer alone.

Trozzon

Hey everyone,

So this has happened a couple (+10) of times now. When I leave my laptop alone for around 5 minutes, the screen turns black and the fan speeds up to the max for no reason. If I come back when this happens, I can't do anything to unlock it. The only option I have is to manually shut it down by pressing the power button. It never happens while I'm using the laptop/playing games, just when I'm taking a break and leaving the computer on. Even when I'm using the laptop for a university project and only using a text editor (so nothing heavy), this still happens. 

So my question is: this isn't normal right? What is causing this and how can I fix it?

My laptop is the acer Predator 15 with the following specs: i7-7000HQ, CPU @ 2.8GHZ, RAM 16 GB, 64 bit, GPU: NVIDIA GeForce GTX1070 running on windows 10.
I've purchased this laptop around May 2018. 

Any help is appreciated!

Cheers

xapim

Try a battery power drain pinhole reset (bottom back of laptop) by pressing it for a minimum 30s then let the laptop rest for at least 10 mnts or more then boot into bios load setup defaults save and exit as check if the issue persists