international warrenty...?

saiteja00
saiteja00 Member Posts: 1 New User
edited November 2023 in 2019 Archives
my sister bought me a laptop from U.S for my birthday..but the laptop seems to have issues with display.when ever the screens completely black i can see the uneven brightness all over the display.
i cant send it back all the way to us and get it back for this..is there any way that acer can give me international warrenty to get my laptop fixed over my place .I stay in chennai(India)..any help would be appreciated

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    You can try contacting Acer India, but it is very likely that they won't take your device for in warranty repair, because the warranty is intended for people traveling around going on holidays.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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