Hi. I just bought a Helios 500 with i7 and installed Ubuntu in it and I am facing some issues along the way. Would be great if someone could help me out.
1) The special keys at the top (1-5) are bit detected in Ubuntu. I wanted to do some keyboard shortcut mappings. I tried with xev as well. I referred the guide here:
https://help.ubuntu.com/community/LaptopSpecialKeys but every key has the same code and I am not sure how to do the keyboard mapping.
2) The speaker did not work initially and it said the headphone is always connected (i guess its due to improper pin mapping) - other people are also facing the same issue (
https://forum.manjaro.org/t/acer-predator-helios-500-alc299-sound-card-no-sound/66344 and
https://askubuntu.com/questions/1106006/in-audio-tab-its-shown-as-headphones-connected-while-it-is-not-in-ubuntu-18-04 and
https://octoperf.com/blog/2018/09/02/acer-predator-helios-500-mods/ ). I tried using HDAJackRetask and can get the speaker working but not the headphones.
3) I am not sure how to configure the keyboard lighting in Ubuntu. Typically in devices like gaming mouse, the settings are written to mouse once configured and will work well irrespective of OS after config but does not seem to be the case here. I went to windows, set the lighting and rebooted to Linux, and all the lighting which I set is gone.
PS: The graphics driver had issues with secondary displays (with the default 390 which was suggested). But was fixed when I installed NVIDIA 415 drivers.
Acer, please give some love for Linux users. Thank you.