Acer Recovery Issue Aspire E1-522 laptop

Prospidnick

I decided to do a factory restore (reset) on my girlfriends Aspire E1-522 laptop. I thought the process would be simple following the instructions to create a recovery drive on a usb flash drive. How wrong i was.

Whilst the laptop boots off of the flash drive and allows me the very many options to restore to factory defaults. It always fails sometimes after getting up to 32% after many hours with the message "There was a problem resetting your PC. No changes were made.

There seems to be no MBR on the physical drive, but if i boot into Linux off a USB drive i can see all the partitions.

I have also created a windows smart boot DVD but it does not show me any of the partitions.

Given i have followed all the instructions to the letter, it seems that now i am left with an expensive door stop.

Can anyone advise best course of action ?

Many thanks

Pros

JackE

>>>I decided to do a factory restore (reset) on my girlfriends Aspire E1-522 laptop. >>>>

(1) What was the original factory installed Windows version?
(2) Can you access the BIOS menu with F2 key at boot?
(3) How did you make the recovery stick?
(4) What problem did the machine have that you thought a reset would fix?

Jack E/NJ