Black screen problem to my aspire ES14

geraldsindac
geraldsindac Member Posts: 1 New User
edited September 2023 in 2019 Archives
Pls.  Help me 
I open when i press f2 but if not in use in several min it goes black screen and also when i restart its stuck on black screen. After shut down. 

Answers

  • JackE
    JackE ACE Posts: 44,862 Trailblazer
    >>>I open when i press f2>>>

    What do you open? Jack E/NJ

    Jack E/NJ

  • Anna19
    Anna19 Member Posts: 39 Troubleshooter
    Where do I get help.. I have the same problem with geraldsindac.. Black screen. Only acer logo the black screen.. 
  • JackE
    JackE ACE Posts: 44,862 Trailblazer
    Press and hold power button till machine shuts off. Then turn it back on again and immediately press and hold the ALT key while tapping the F10 key. A recovery screen should appear as in the video below to reset your machine to factory fresh state or refresh it while trying to save your personal files. Jack E/NJ



    Jack E/NJ