Help

Zhunter
Zhunter Member Posts: 1 New User
edited November 2023 in 2019 Archives
help I have a acer nitro 5 laptop that’s stuck in a bootloog were when I try to reset it it won’t do anything and if I try to facorty reset it it won’t work and say that it couldn’t load propally rest your computer so if anyone knows anything plz help

Answers

  • JackE
    JackE ACE Posts: 44,478 Trailblazer
    Press and hold the power button for 5-10 seconds or till the laptop is completely off. Then turn it back on and immediately press and hold the ALT key while tapping the F10 key. A recovery screen should appear again. Follow directions in video below to reset to factory fresh state. Jack E/NJ

    https://www.youtube.com/watch?v=cpzLJRAZldA

    Jack E/NJ