Not working some keys on Aspire VN7-592G

wojaovlad
wojaovlad Member Posts: 1 New User
edited August 2023 in 2019 Archives
Hello.
My laptop:  Aspire VN7-592G; Part Number: NX.G6HEL.005.
One day stopped working keys (alts: 0145, 063, 046). Local master told, need to exchange part #6B.G6HN1.009 - Cover Upper Black W/Keyboard. However, is there any other points, what could cause the problem? Should I make some troubleshooting before. As well, can I order any spare parts from official distributor of ACER? 

Thank you in advance!

Answers

  • have you checked that the problem remains in safe mode?

    Take the tests on this site:  http://en.key-test.ru/
    Make sure your bios has the function key behavior function and toggle the functions:
    httpsusv-cdnnet6029997uploadseditorslm6593ur1gtldpng
    check out this video:
    https://www.youtube.com/watch?v=X-UMd80wImA
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