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My 2 week old Acer Nitro 5 AN515-42 turns black screen while gaming

PopoyPugePopoyPuge Posts: 1Member New User
Hi. I bought my Acer Nitro 5 last December 30 and encountered a black screen yesterday as I was playing (Dota 2 if you may ask). There has been a windows update yesterday so I thought that might have caused it but I have encountered the same black screen issue just before this posting. Please help on this.

FAQ & Answers

  • Jack22Jack22 Posts: 869Ally
    @PopoyPuge
    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.

    Click on 'Yes' if the comment answers your question!
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