My 2 week old Acer Nitro 5 AN515-42 turns black screen while gaming

PopoyPuge
PopoyPuge Member Posts: 1 New User
edited November 2023 in 2019 Archives
Hi. I bought my Acer Nitro 5 last December 30 and encountered a black screen yesterday as I was playing (Dota 2 if you may ask). There has been a windows update yesterday so I thought that might have caused it but I have encountered the same black screen issue just before this posting. Please help on this.

Best Answer

  • Jack22
    Jack22 ACE Posts: 3,733 Pathfinder
    Answer ✓
    @PopoyPuge
    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!

Answers

  • Jack22
    Jack22 ACE Posts: 3,733 Pathfinder
    Answer ✓
    @PopoyPuge
    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!