my nitro 5 screen after windows updates it have a colored pixels dancing like the attached video

Abdalla_Mohamed
Abdalla_Mohamed Member Posts: 5

Tinkerer

edited November 2023 in 2019 Archives

 a colored pixels dancing like the attached photo i reset yhe windows and removed the drivers and installed thee latest drivers and nothing happend

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,297 Trailblazer
    Answer ✓
    Does this problem remain on the bios screen?
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,297 Trailblazer
    Answer ✓
    Does this problem remain on the bios screen?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Abdalla_Mohamed
    Abdalla_Mohamed Member Posts: 5

    Tinkerer

    Does this problem remain on the bios screen?
    it is gone for it self for tow days but it come back again
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,297 Trailblazer
    edited January 2019
    There is a topic where the user @MaClane explains this problem in more detail and also a Portuguese site that can help solve your problem! Just use google translator!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • vkk
    vkk Member Posts: 82 Fixer WiFi Icon
    edited January 2019
    You are on the Matrix  :)  . Looks  like a   hardware/driver   issue  . What is your exact laptop  model   ?  Try the instruction on this page and  check what what happens https://jasonfarrell.com/misc/deadpixeltest.php?p=2  . You can try this also to  check what happens https://www.youtube.com/watch?v=tGTrUQhpApg

    Both to be run full screen
  • Abdalla_Mohamed
    Abdalla_Mohamed Member Posts: 5

    Tinkerer

    There is a topic where the user @MaClane explains this problem in more detail and also a Portuguese site that can help solve your problem! Just use google translator!
    that didn't help the topic is talking about the hot pixels is in a specific location in the screen but in my case it is all over the screen not in the specific location but i tried but didn't succeed
  • Abdalla_Mohamed
    Abdalla_Mohamed Member Posts: 5

    Tinkerer

    vkk said:
    You are on the Matrix  :)  . Looks  like a   hardware/driver   issue  . What is your exact laptop  model   ?  Try the instruction on this page and  check what what happens https://jasonfarrell.com/misc/deadpixeltest.php?p=2  . You can try this also to  check what happens https://www.youtube.com/watch?v=tGTrUQhpApg

    Both to be run full screen
    it is not a dead pixels the laptop is acer nitro 5 AN515 i made a video for the problem here https://youtu.be/WRoo-Bt8fJE
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,297 Trailblazer
    edited January 2019
    OK! Are these dancing pixels on the windows screen, also seen on the bios screen? It is interesting to know this, because if it also happens in bios, it could indicate a problem in the hardware! What is the exact model of the notebook? Example an515-51-75kz!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Hello! Colleague @MaClane suggested that he take a directx test: https://www.howtogeek.com/258485/how-to-use-the-directx-diagnostic-in-windows/
    All three options must be enabled!
    He also suggested upgrading only the intel hd or amd apu driver!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Abdalla_Mohamed
    Abdalla_Mohamed Member Posts: 5

    Tinkerer

    OK! Are these dancing pixels on the windows screen, also seen on the bios screen? It is interesting to know this, because if it also happens in bios, it could indicate a problem in the hardware! What is the exact model of the notebook? Example an515-51-75kz!
    yes italso seen on the bios screen the model is : AN515-53-55G9
  • Have you tried the tip above? If the problem still remains, I believe it's on the screen! Have you tried upgrading your notebook drivers with the free driverbooster version?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)