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Strange freeze bug - Acer Nitro 5

BogdanX904BogdanX904 Posts: 22Member Troubleshooter
As always, I have an Acer Nitro 5 AN515-52, with an i5 8300H, GTX 1050, Windows 10 Home 64bit and 8 GB of ram. I was playing CS: GO, and then the laptop froze, and a sound played, someone was shooting. Well, every other sound stopped and the one that was played just before it froze started to repeat, like a buzzer sound. I touched the laptop and it was barely warm, it surely didn't overheat, but why does that happen? I hate it, I have to force shut it down and then booting up takes a long time, and after that, my icons, taskbar etc load slowly, not like usually. Any help on what it might be? 

FAQ & Answers

  • JackEJackE Posts: 12,013ACE Trailblazer
    Open Control Panel. Search 'power plan'. In the left panel click 'choose a power plan'. Change the power plan to high or maximum performance from either Balanced or Power Saver plans. Jack E/NJ
  • BogdanX904BogdanX904 Posts: 22Member Troubleshooter
    JackE said:
    Open Control Panel. Search 'power plan'. In the left panel click 'choose a power plan'. Change the power plan to high or maximum performance from either Balanced or Power Saver plans. Jack E/NJ
    It is already. It's not that.
  • JackEJackE Posts: 12,013ACE Trailblazer
    Did this always happen with CS: GO? Jack E/NJ
  • BogdanX904BogdanX904 Posts: 22Member Troubleshooter
    edited January 10
    JackE said:
    Did this always happen with CS: GO? Jack E/NJ
    Hmmm, yeah, but idk surely, because it doesn't happen everytime. It just happened to me on Deceit, and on it I get decent temperatures, and by that I mean low and it just happened again. After some seconds the laptop restarted itself. I undervolted it to -150mV (-0.150V). But on CS: GO that time I didn't undervolt it and it still happened.
    Edit: Also after this restart the voltage resetted, I expected it to anyway. But if it matters I am saying it here
  • BogdanX904BogdanX904 Posts: 22Member Troubleshooter
    Recently, the graphic drivers of the GTX 1050 were updated. On 12 December 2018, I updated them. Could it be that? All that games used the GTX 1050...
  • JackEJackE Posts: 12,013ACE Trailblazer
    edited January 10
    Try the Balanced power plan if you haven't tried it yet to see what happens. Still keep charger plugged in and battery near 100% charge level  BEFORE starting heavy gaming load. No undervolting. Jack E/NJ
  • JackEJackE Posts: 12,013ACE Trailblazer
    Do one thing at a time. First try change to Balanced plan to see what happens. Jack E/NJ
  • BogdanX904BogdanX904 Posts: 22Member Troubleshooter
    1. It would overheat.
    2. My performances would be *****. 
    Even if it works like that it wouldn't help me. I will try it tho.
  • JackEJackE Posts: 12,013ACE Trailblazer
    >>>I will try it tho>>>

    I like your attitude BogdanX90  even thought the odds are bad!  :)   Jack E/NJ



  • BogdanX904BogdanX904 Posts: 22Member Troubleshooter
    Thanks!
    It may be the graphic drivers.... Before that update it never happened....
  • JackEJackE Posts: 12,013ACE Trailblazer
    Did you update from the ACER site  https://www.acer.com/ac/en/US/content/support-product/7572?b=1  ? Check to see if you have a graphics driver rollback option available in Device Manager. Jack E/NJ

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