Im trying to get optane working in my acer aspire E5-575T-58WH

BCrow
BCrow Member Posts: 2 New User
edited August 2023 in 2019 Archives
So ive been trying optane working ive updated my bios, drivers, and windows but its telling my its not compatible with the bios version is there anyway to get it to work

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  • Hi! Does your bios show the "rst with optane" option?
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  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    What CPU the system is running with? All laptops with 7th gen CPUs or lower don't support intel optane, because they use an older 100 series chipset, which doesn't support optane.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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  • BCrow
    BCrow Member Posts: 2 New User
    ven98 said:
    What CPU the system is running with? All laptops with 7th gen CPUs or lower don't support intel optane, because they use an older 100 series chipset, which doesn't support optane.
    Its has a Core i5 7200U 7th gen
  • brummyfan2
    brummyfan2 ACE Posts: 28,436 Trailblazer
    Answer ✓
    BCrow said:
    ven98 said:
    What CPU the system is running with? All laptops with 7th gen CPUs or lower don't support intel optane, because they use an older 100 series chipset, which doesn't support optane.
    Its has a Core i5 7200U 7th gen
    Hi,
    Unfortunately there's no Optane support for this model.
    https://community.acer.com/en/discussion/534642/information-needed-regarding-intel-optane