Cannot enable the graphics card on Predator G9-593 without the display freezing
Hello All,
I bought a Predator G9-593 a little over a year ago and the display currently freezes any time the GTX 1070 graphics card is enabled (as in I can still hear videos playing/blindly interact with programs, but the display just shows a static frame). This started around December 12th when I installed the new Geforce GTX 1070 driver (417.35). After that, any game I went into crashed, and I went into the device manager and noticed that the 1070 had an error icon next to it. I tried disabling the graphics card from the device manager and restarting, but then the card simply didn't show up. After that, I updated windows, at which point the laptop started freezing seconds after getting to the login screen. I tried updating the bios, updating windows, rolling back windows updates, and I even handed it off to a professional computer repair company, but my display still freezes upon doing anything that enables the graphics card. I have tried uninstalling all graphics drivers and then reinstalling the latest nvidia drivers, but when I run the nvidia installer, I can have the device manager open and see that the second the GTX 1070 pops up, the screen freezes and I have to uninstall the graphics drivers again.
I have also tried formatting my hard drive and reinstalling windows, but the same issue occurs. I have never dropped the laptop, and in fact it had been sitting on my desk completely still for ~4 months when this started happening. This seems like its a hardware issue, but I want to verify that before replacing this computer.
Thanks
P.S. The warranty info says that this model's warranty lasts 2 years, but when I look it up with my SIND it says it expired 1 year after I bought the laptop, is the 2 years just an extended warranty?