Acer Nitro 5 AMD is work lag on games

MartinMK77
MartinMK77 Member Posts: 3 New User
edited November 2023 in 2019 Archives
I need help please. I just bought a new laptop Acer Nitro 5. When I used in games it worked so lag. 
Acer Nitro 5
AMD Ryzen 5 2500u 
8GB DDR4 
AMD RADEON RX 560X 4GB
It doesn't had SSD.
HELP ME HOW CAN I FIX IT.? 

Best Answer

  • Ayonhi5
    Ayonhi5 Member Posts: 37 Troubleshooter
    Answer ✓
    I have the same problem bro . Same laptop .
    Everything was working fine but recently i am facing a strange bug where my cpu wont get past 2.0 ghz while playing games and my games would run on smooth fps like 60-62 on low but then the fps drops drasticaly for about 10-15 seconds . 
    I have downgraded my bios to 1.10 but that didnt help . 
    Cant figure out whats wrong.
    All power options settings are optimised for max performance.

Answers

  • Ayonhi5
    Ayonhi5 Member Posts: 37 Troubleshooter
    Answer ✓
    I have the same problem bro . Same laptop .
    Everything was working fine but recently i am facing a strange bug where my cpu wont get past 2.0 ghz while playing games and my games would run on smooth fps like 60-62 on low but then the fps drops drasticaly for about 10-15 seconds . 
    I have downgraded my bios to 1.10 but that didnt help . 
    Cant figure out whats wrong.
    All power options settings are optimised for max performance.
  • MartinMK77
    MartinMK77 Member Posts: 3 New User
    By the way. We need to talk to the company. Acer if you saw this please reply back. 
  • Hi! I saw your message!
    Have you put the notebook in high performance in the power options? Have you tried updating the video drivers on amd's website? I also suggest you upgrade the other notebook drivers with the free driverbooster version!
    Have you tried first to let the battery charge 100% before you start playing on the notebook?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • aniboro
    aniboro Member Posts: 3 New User
    I am also facing same problem

    I have an Dedicated Radeon Rx 560x Graphics Gard on my leptop Acer Nitro 5 Ryzen 5 Gaming Leptop and AMD Vega 8 integrated graphics card 

    even after that why I am not able to play PUBG emulator smoothly... not only games my system is also not smooth enough..

  • chanpreetsingh988
    chanpreetsingh988 Member Posts: 1 New User
    Same I am having Acer 515-42 pubg emulator not works smoothly. I tried every method as you say but it don't works....
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    get 16gigs of RAM

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,305 Trailblazer
    edited May 2019
    chanpreetsingh988 Create a new topic by clicking Ask a question! Call me by putting the @!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • DIPANJAN
    DIPANJAN Member Posts: 1 New User
    I need help please. I just bought a new laptop Acer Nitro 5. When I used in games it worked so lag. 
    Acer Nitro 5
    AMD Ryzen 5 2500u 
    8GB DDR4 
    AMD RADEON RX 560X 4GB
    It doesn't had SSD.
    HELP ME HOW CAN I FIX IT.?
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited June 2019
    @DIPANIAN you need to give us your exact model number but judging by the specs you have an AN515-42. If this is correct then the 1st thing to do is update your BIOS to V1.13 here https://www.acer.com/ac/en/US/content/support-product/7605?b=1
    After that update to the latest AMD Graphics drivers click download 19.6.2 Driver for Windows 10 64 bit here https://drivers.amd.com/drivers/beta/Win10-64Bit-Radeon-Software-Adrenalin-2019-Edition-19.6.2-June17.exe

    Make sure High Performance is selected under Power Plan in Nitrosense when on AC



    After that make sure your RX560x is selected in Switchable Graphics for your games and your games are set on High Performance, you must import your games .exe using the Browse tab in pic below


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★