My Acer Pridator Helios 300 ( G3-571-77QK )Power Button doesn't respond properly. Anyway to fix it?

RafiSnappy
RafiSnappy Member Posts: 8

Tinkerer

edited November 2023 in 2018 Archives
Hello,
I have been using my  Helios 300  for 7 months it is a great laptop. I am starting to have problems with the power button it doesn't respond properly like it used to be. I have to tap or hold the power button 100 times and hope that it starts. It's getting really annoying day by day. Once it starts it runs smoothly but when I shut it down it is really hard to turn it on. Is there anyway I can fix this myself or Any external key that I can use to turn it on. It has powered USB slot even if It' s off. 
My las resort will be sending for repair.


Best Answer

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    You should send it for repair. 
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    You should send it for repair. 
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • Hi!
    Have you already tested the notebook in another outlet? Have you checked with the Meter if the power adapter is faulty? Does the problem occur when you connect the notebook only to the power adapter or the battery? Have you tried resetting the battery?
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