My laptop has stopped charging

TheJ
TheJ Member Posts: 1 New User
edited August 2023 in 2018 Archives
i have taken care of my laptop for a long time now. No matter what I do I can’t get my laptop to start charging 

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    You have to check if the problem isn't in the charger itself.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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