battrey problem in new aspire3 a315-21-2109 wht can i do .

A19
A19 Member Posts: 1 New User
edited August 2023 in 2019 Archives
hi , I recently  got new aspire 3 a315-21-2109  its battrey not working well . its show 65 % and power off the laptop . its show fully charge in 15 minit . please help me what can I do 

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    A19 said:
    hi , I recently  got new aspire 3 a315-21-2109  its battrey not working well . its show 65 % and power off the laptop . its show fully charge in 15 minit . please help me what can I do 
    Follow the below steps to correct the issue.

    > Unplug all the cables and turn off the device
    > Flip the device upside down and look for battery reset pinhole
    > Use suitable tool and insert in to this battery reset hole and hold it for 30 -40 sec

    post this while powering on the device press F2 to access BIOS. Once you are in BIOS try BIOS defaults by pressing F9 and enter to set BIOS to defaults and followed by F10 and enter to save and exit.

    If the issue still persist. then try to uninstall the battery drivers from device manager ( Make sure charger is plugged in ). Then restart the device. this should help in fixing battery issues.
    Click on 'Yes' to accept my comment as answer
  • sudheerkumar
    sudheerkumar Member Posts: 1 New User
    my laptop automatcly off 30% battery