How to repair my laptop that starts and stops alone?

Ngouassangue
Ngouassangue Member Posts: 3 New User
edited August 2023 in 2019 Archives
Hello everyone,

I need your support and a solution to repair my laptop that turns on after a few minutes stops abruptly.

Below are the features:

Model: ACER ASPIRE 8530G
Processor: AMD Athlon 64 X2 QL-65
Graphics card: ATI Mobility Radeon HD 3650
Memory: 4 GB
HDD: 500 GB

I thank you in advance for your support.

Excellent day

Answers

  • JackE
    JackE ACE Posts: 44,837 Trailblazer
    You mean it turns itself off? Does this happen when the charger is plugged in? Jack E/NJ

    Jack E/NJ

  • Ngouassangue
    Ngouassangue Member Posts: 3 New User
    The computer turns off when it is plugged in.
  • JackE
    JackE ACE Posts: 44,837 Trailblazer
    If you turn the computer on with the charger plugged in --- and if you don't move or touch the machine while it is on --- will it stay on? Jack E/NJ

    Jack E/NJ

  • Ngouassangue
    Ngouassangue Member Posts: 3 New User
    No, it will not stay on.
  • JackE
    JackE ACE Posts: 44,837 Trailblazer
    OK. Sounds like it's overheating from dust buildup. Try to intermittently vacuum the air intake port and blow air through the air exhaust port a few times to dislodge dust or debris that might've accumulated on and clogging the cpu fan and heatsink over the years. Jack E/NJ

    Jack E/NJ