System won't restore, reset gives "STOPCODE- CRITICAL PROCESS(Acer Aspire e15)

pamelabjk

My ACER aSPIRE e15 is 18 months old and it is loading.  I am stuck at trying to fix it but gives me an error with restoration points (won't load) reset, gives another error, go back to previous version - error, startup settings option is not even where it should be when I go to f10 - it keeps bringing me back to trouble shooting options that are not working AT ALL and I don't know what to do.  My apps were not opening and went back to a restore point 12/6/18 on 12/21/18 and it has had me in this fix it loop ever since. please help.

Noahjose

I guess your hdd died. The same thing once happened to me and it turned out that the hdd had just died. Buy a sdd, they are worth it.