Should I be concerned (gsync issue?) Acer XB271HU

Hadley333
Hadley333 Member Posts: 8 New User
edited February 14 in 2018 Archives

For the first 24 hours the monitor worked beautifully, vibrant and smooth.   I placed computer on standby and kept monitor on sleep (I think that' what it was, where I didn't manually shut off the monitor).


Later in the afternoon I hit spacebar on my computer to wake it up from sleep.  I noticed the screen flashed orange quickly before showing normal pic.   I didn't think much of it until when playing games I noticed it wasn't smooth at all. No screen tearing, but studdering that was very annoying.    I spent 2 hours troubleshooting from turning gysnc off/on, unplugging monitor, shutting down pc, etc.


Then the ONLY thing that seemed to fix it was going back to the GPU and unplugging the display port and plugging it back in.   Things seemed to work great after that, even if it was only 10 minutes of testing since it was so late. 


Is this a common issue?   Not good to put PC on standby with gsync?   I'm wondering if I should return this since I'm not used to spending this type of money on a monitor.

Answers

  • what is the exact model of desktop? Example v3-571! Have you tried updating drivers and windows?
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  • Hadley333
    Hadley333 Member Posts: 8 New User
    Acer XB271HU.    GPU drivers and windows is up to date (windows 10)
  • OK! What is the exact model of the computer? Have you tried disabling fast start up in power options?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • Hadley333
    Hadley333 Member Posts: 8 New User
    OK! What is the exact model of the computer? Have you tried disabling fast start up in power options?

    Fast start up in windows itself?   I'll give that a shot.   Is this a common problem with gysnc?

    Current build:  i54460 16gb Ram gtx 1080ti.    I have a 1080ti in there because I'm testing it out while I wait for other parts to arrive for my pc to build (will have 8700k paired with 1080ti), but that's prob. more info than you need to know.


  • Yes, disable fast start up in the power options:

    What is the exact model of the desktop? Example g9-572!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Hadley333
    Hadley333 Member Posts: 8 New User
    Yes, disable fast start up in the power options:

    What is the exact model of the desktop? Example g9-572!
    Thanks.     I don't have exact model of desktop as I bought parts and made it myself.
  • So what is the motherboard model and the bios version? What is the exact model of the video card and have you upgraded to the 417.35 driver?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Hadley333
    Hadley333 Member Posts: 8 New User
    So what is the motherboard model and the bios version? What is the exact model of the video card and have you upgraded to the 417.35 driver?

    It's a gigabyte HD97 motherboard.   It's up to date as they haven't had bios updates for it.  The gpu is an EVGA 1080ti SC and yes I have the latest driver update. 
  • Did disabling fast start up solve the problem?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Hadley333
    Hadley333 Member Posts: 8 New User
    Did disabling fast start up solve the problem?
    Did disabling fast start up solve the problem?

    I will try it when I get home tonight and will follow up.  Thanks.