Nitro 5 Shortcut keys not working

A_Stranger

Hello, I have a problem where my keyboard shortcut keys just suddenly stopped working. Example  = Windows key + Space will change the input method (languages) and it just does not work anymore here is another example Windows key + R to run a command and that does not work anymore. My laptop is the Nitro 5 and it's like 2 months old. Maybe i enabled something to make the keys to shortcut keys to stop working?? Please help me.

me1004

Did you ever get this resolved? I notice, you posted last December, just about  a month after the new Windows 10 update came out in November. Did you get that update as soon as it came out, before they pulled it over a serious issue some of the first people had with it erasing some files?

I am wondering if your issue might be something that Windows 10 update did.

I have the same problem, and since about that time that you posted. And I got that Win 10 update the day it came out. I never reinstalled, because I did not have the issue of losing files. And I have now gone up to the Spring 2019 update. But even with this Spring 2019 update, I still can't use the keyboard shortcuts.

Did that November update break our keyboard shortcuts -- and permanently? Do we perhaps need a firmware fix now? I wondered if that had been the case, but figured if so it would be fixed with the Spring Update fixing files. But no, it was not.

MihneaV

if anyone else has this problem you have to enable "windows and menu key" from the nitro sense app settings

JuiceFiend

MihneaV said:

if anyone else has this problem you have to enable "windows and menu key" from the nitro sense app settings

Thank you so much