How can I charge a VN7-593G via Thunderbolt

Sawakamer
Sawakamer Member Posts: 7 New User
edited August 2023 in 2018 Archives
Hi everyone,
I've recently bought the VN7-593G and a Lenovo Thunderbolt 3 Dock. Now both seem to be working perfectly fine except the notebook won't charge when connected to the docking station. The dock's AC has 135 Watt just like the original and I know that Notebooks of other brands do charge when connected to this particular dock.
Is there anything I can do or need to activate at the Aspire so it's able to charge via Thunderbolt?
Has anyone successfully charged their Aspire via a Thunderbolt Dock?
Thanks in advance!

Best Answer

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    .....................
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    This device doesn't support charging via the thunderbolt port.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • Sawakamer
    Sawakamer Member Posts: 7 New User
    Thanks for your answer, ven98. Would you let me know, where you got that information from?
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    From an Acer datasheet.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    .....................
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • Sawakamer
    Sawakamer Member Posts: 7 New User
    So basically none of Acer's notebooks (from this list) support charging via TB3?
    This website provides different information: https://thunderbolttechnology.net/product/acer-aspire-v-15-nitro-0

  • Sawakamer
    Sawakamer Member Posts: 7 New User
    Also isn't Power Delivery via TB3 something different from USB PD in general?
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    No, it is the same. By USB PD they mean from the Type C port not the Type A.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!