Helios 300 PredatorSense

Hashirama
Hashirama Member Posts: 15

Tinkerer

edited November 2023 in 2018 Archives
About the program PredatorSense that comes installed on the laptop, mine stopped opening when I double click on it. What should I do?
Also during gameplay, the screen is capped out at 30 fps when it's not pugged in and goes to 60 fps when it is plugged in. Is there a way to increase the frame rate when it's not plugged in?

Best Answers

Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited December 2018 Answer ✓
    First advice the gaming laptops were not meant to play games on battery the battery only purpose its to aid the adapter by kicking in twhen this one cannot generate enough power for high demanding games/tasks (do not play on battery) certainly u cant expect the same performance on battery as on AC that would be mad to expect that gaming laptops are a desktop in a box
    Secondly go to PS folder and try to open it from there also try to log off and back on or go to sleep or even what always works for me battery pinhole reset and after it restarts let it load everything first and only open PS after if still not working remove it completely and reinstall it.

    PS: don't forget to post your exact model next time


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Hashirama
    Hashirama Member Posts: 15

    Tinkerer

    Isn't it bad for any battery to have it plugged in even when it's at 100%? I've heard that charging it when it's full shortens the battery's life expectancy.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited December 2018 Answer ✓
    Hashirama said:
    Isn't it bad for any battery to have it plugged in even when it's at 100%? I've heard that charging it when it's full shortens the battery's life expectancy.
    No the battery will not charge once it hits 100 and will only start to charge again if it drops under 95 get battery bar pro and check it yourself


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Hashirama
    Hashirama Member Posts: 15

    Tinkerer

    Since it's recommended to have the battery be between 25%-75% to prolong the life expectancy of the battery, is there a way to have the laptop stop charging when it reaches 75% and start charging again when it drops to 25%?

  • Hashirama
    Hashirama Member Posts: 15

    Tinkerer

    xapim said:
    Hashirama said:
    Isn't it bad for any battery to have it plugged in even when it's at 100%? I've heard that charging it when it's full shortens the battery's life expectancy.
    No the battery will not charge once it hits 100 and will only start to charge again if it drops under 95 get battery bar pro and check it yourself 
    If it doesn't charge when it's coming from 100% to 95% how come the frame rate never gets capped at 30 fps during that time frame?
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    Answer ✓
    fps will only get capped if you are on battery power mode only on AC fps will not get capped unless u have vsync on or any ingame default settings to cap them


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Hashirama
    Hashirama Member Posts: 15

    Tinkerer

    I want to reinstall Predator Sense because it doesn't open up. Where can I find the link to download it?
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited December 2018
    Hashirama said:
    I want to reinstall Predator Sense because it doesn't open up. Where can I find the link to download it?
    Acer support select you model and download it from there sometimes mine doesn't want to open either the fix its to either user log off and log on again wait for everything to load and open PS after or the one that works all the time battery pinhole reset and same procedure as before


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/