Opening the acer helios 500

pandaomran
pandaomran Member Posts: 14 New User
edited November 2023 in 2018 Archives
I just got a new acer helios 500 it has the i7 32 GB of ram 2 TB HDD and 256 GB SSD

now i wanted to know First will opening the hatch that allows me to change the SSD revoke my warranty and damage protection?
Secondly do I need a prying tool to open the hatch and should I click on the button that disables the battery when opening the hatch?
Lastly are the SSDs in raid or is it a single 256 GB SSD since when i change the bios to AHCI it is unable to boot.

Thanks for taking your time to read and answer.

Best Answers

  • STOPchris
    STOPchris Member Posts: 99 Fixer WiFi Icon
    Answer ✓
    Opening the back is really easy, two screws and I used a credit card... Probably didn't even need the credit card. Since Acer has a tutorial on how to do this, I would assume it doesn't void the warranty.
  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited December 2018 Answer ✓
    No it doesn't void the warranty unless you have any warranty seals in any screw you can disassemble the laptop completely (carefully of course) and you are not able to boot in ahci because the OS is in uefi boot mode the hdd is formatted to GPT it will never work in ahci because ahci doen't recognize GPT only the old MBR (win 7 etc...) windows 10 also works in ahci but for that you would have to format you hdd/ssd to mbr and reinstall win 10 again for this you will loose the acer stock windows recovery partition as this one would be deleted and you should only have 1 256gb ssd but when u open it you can confirm that


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


Answers

  • STOPchris
    STOPchris Member Posts: 99 Fixer WiFi Icon
    Answer ✓
    Opening the back is really easy, two screws and I used a credit card... Probably didn't even need the credit card. Since Acer has a tutorial on how to do this, I would assume it doesn't void the warranty.
  • pandaomran
    pandaomran Member Posts: 14 New User
    Oh ok thanks :D
  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited December 2018 Answer ✓
    No it doesn't void the warranty unless you have any warranty seals in any screw you can disassemble the laptop completely (carefully of course) and you are not able to boot in ahci because the OS is in uefi boot mode the hdd is formatted to GPT it will never work in ahci because ahci doen't recognize GPT only the old MBR (win 7 etc...) windows 10 also works in ahci but for that you would have to format you hdd/ssd to mbr and reinstall win 10 again for this you will loose the acer stock windows recovery partition as this one would be deleted and you should only have 1 256gb ssd but when u open it you can confirm that


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/