Where can I get key replacements for the Acer Nitro 5?

Beanos
Beanos Member Posts: 2 New User
edited April 23 in 2018 Archives
My Acer Nitro 5 laptop keys are broken. The keys won't clip in and hold in their position. Where can I find reliable replacements?

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    You have to contact Acer and if you are lucky they might be able to provide you with leftover keycaps if they have at all, which I really doubt. Usually you can't replace individual keys and the whole keyboard has to be replaced. The keyboard and the whole upper panel to which the keyboard is attached come as one part.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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  • Beanos
    Beanos Member Posts: 2 New User
    edited December 2018
    There are many websites which sell laptop key replacements but they are expensive and I am not sure if they are reliable.