new nvme is not recognized in the bios or windows 10

davewoodard89
davewoodard89 Member Posts: 7

Tinkerer

edited November 2023 in 2018 Archives
i recently installed a samsung evo 970 nvme into my acer aspire a315-21-62u1 and upon flashup i went into the bios only to find that the nvme is not recognized.  then i went into windows 10 only to find that the drive is not recognized in disk management either. can anyone help with this problem?

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,446 Trailblazer
    edited December 2018
    Hi,
    I don't think that your model supports NVMe SSD, you can install only a M.2 SATA SSD, please read this thread for more information:https://community.acer.com/en/discussion/542012/aspire-3-a315-21-47b4-and-m-2-ssd
    https://www.userbenchmark.com/System/Acer-Aspire-A315-21/58857
  • Probably this model only supports ssd m2 2280 sata 3:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • davewoodard89
    davewoodard89 Member Posts: 7

    Tinkerer

    thanks for your help anyways.  i'll probably stick a m.2 sata III in and use that instead of the nvme.
  • You are Welcome!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)